Terms of Use and Services

1. Acceptance and scope

These terms form an agreement between Weberly (“Weberly”, “we”) and the person or business that uses our site, requests a preview, opens an account or purchases a service (“you”, the “client”). By using these services, you accept these terms and our Privacy Policy.

A proposal, purchase order, statement of work or specific agreement may set out the price, inclusions, timeline and chosen configuration. In the event of a conflict, the signed or accepted document most specifically tied to the service prevails for that element.

2. Business use

Weberly services are designed for businesses and professionals. The person acting on behalf of an organization confirms that they have the authority needed to bind it, connect its accounts, provide its content and authorize the requested actions.

You may not use our services for any activity that is illegal, misleading or abusive, that infringes the rights of others, that circumvents a platform’s policies or that compromises the security of a system.

3. Accounts, credentials and access

You must provide accurate information, protect your credentials and notify us promptly of any access suspected of being unauthorized. You are responsible for the people to whom you grant access to your accounts or assets. Weberly may require verification of authority before connecting a domain, a Google listing, an advertising account, a calendar, a phone number or another system.

4. Client content and responsibilities

You confirm that you hold the necessary rights and authorizations to the text, trademarks, images, contact lists, recordings, data and access provided to Weberly. You remain responsible for the accuracy of your offers, prices, permits, warranties, service areas and business claims.

• You review and approve significant elements before their publication where an approval step is planned.
• You comply with the laws applicable to your communications, including the consent required for emails, text messages, review requests and recorded calls.
• You do not send us sensitive information that is not necessary for the service.
• You inform us of changes that may make content or a configuration inaccurate.

5. Functions assisted by artificial intelligence

Weberly uses artificial intelligence and automation to speed up creation, analyze data, suggest content, monitor campaigns, classify interactions and prepare replies. These tools may produce errors, omissions or imperfect interpretations.

Weberly may improve its methods, working models and software using aggregated or de-identified data. The processing of personal information and Google data is described in our Privacy Policy.

6. Terms specific to Weberly solutions

6.1 Weberly Sites and preview

The free preview presents a possible direction for the homepage based on your current site and the information provided. The timeframe of about 30 minutes is indicative and not a guarantee. The preview is neither a complete site nor a commitment to produce exactly that version.

A Weberly site is designed around the trade and objectives agreed upon, with no artificial quota of five or ten pages. The number, depth and pace of production nonetheless remain tied to actual needs, the accepted mandate, the content available and reasonable use of the service. Timelines depend in particular on your collaboration, access and approvals.

6.2 Weberly RankLift

You confirm that you have the authority to connect and manage each Google Business Profile listing. You remain responsible for the information, posts, media, review replies and contact lists used. RankLift depends on the APIs, verifications, policies and availability of Google and of communications providers. Weberly does not control the suspension or refusal of a profile by these third parties.

6.3 Weberly Ads

You authorize Weberly to create, connect, analyze and manage the campaigns and advertising assets set out in the mandate. The media budget is separate from Weberly’s fees and remains under your control. Optimizations rely on the available data and the configured guardrails; no campaign guarantees a specific number of clicks, calls, sales or a specific acquisition cost. Accounts, ads and conversions remain subject to Google’s policies and decisions.

6.4 Advanced SEO and Weberly AEO

These services grow the coverage, clarity and structure of your digital presence. Search and answer engines control their indexes, rankings, citations and recommendations. Weberly therefore guarantees no position, indexing, citation by an AI, traffic growth or timeline for results. Certain functions require an active Weberly site, as indicated in the offer.

6.5 Weberly Calls

When this solution is activated, it may route or recover calls, use tracking numbers, record and transcribe conversations, summarize the need, send messages and connect a calendar or a client system according to the chosen configuration. You must display or play the necessary notices and obtain the consents required for recording, transcription, messages and the use of the data.

Transcription and the identification of intent, urgency or source may be imperfect. Weberly Calls does not replace an emergency service, 911, a regulated professional or human verification for an important decision. Availability and functions also depend on telephone networks and integrated providers.

7. Third-party platforms and services

Our solutions may interact with Google, telephone networks, WhatsApp, and hosting, payment, analytics, calendar, messaging and artificial-intelligence tools. Their use may be subject to their own terms. Weberly is not responsible for an outage, an API change, a policy change, a suspension or a loss of functionality caused by a third party beyond its reasonable control.

8. Pricing, billing and end of service

The prices, setup fees, media budgets, taxes, included volumes and applicable usage fees are those on the pricing page or in the offer accepted at the time of purchase. Unless otherwise indicated, advertising budgets and fees billed directly by third parties are not included.

Weberly’s recurring services are offered with no long-term commitment. You may end them according to the billing cycle and the terms indicated in your offer. Work already performed, usage consumed, media budgets spent and third-party fees incurred are not refundable, except where the law requires it. Amounts owed up to the effective end date remain payable.

9. Intellectual property and client assets

You keep your content, trademarks, data and accounts. After full payment, the final site and the deliverables expressly produced for your business belong to you to the extent permitted by law and subject to third-party licences. Your Google Ads account, your Google listing and your domain remain assets of your business.

Weberly retains its platforms, generic code, management systems, automations, methods, reusable templates, libraries, know-how and internal tools. You grant Weberly a limited licence to host, reproduce, adapt and process your elements solely to provide, secure and support the requested services.

10. Confidentiality and personal information

Each party protects the confidential information received from the other with reasonable measures and uses it only for the agreement, except with authorization or a legal obligation. How Weberly collects, uses, shares, retains and deletes personal information is detailed in the Privacy Policy.

11. Availability, support and evolution

Weberly aims for a reliable service, without promising uninterrupted availability. Maintenance, incidents, updates or events beyond our control may interrupt a function. We may evolve our tools to improve security, compliance or performance, avoiding, where possible, removing a paid essential function without reasonable notice.

12. Results and warranties

Marketing depends in particular on your market, your offer, your reputation, your team, your budgets, your competitors and external platforms. Weberly does not guarantee a ranking, specific visibility, a lead volume, a conversion rate, revenue or a financial return. Estimates, previews, calculators and recommendations serve to inform a decision and do not constitute a promise of results.

13. Limitation of liability

To the extent permitted by law, Weberly is not liable for indirect damages, loss of profits, loss of data caused by the client or a third party, or decisions made solely on the basis of an automated suggestion. Weberly’s total liability related to a service is limited to the service fees paid to Weberly for that service during the six months preceding the event.

This limit does not apply where prohibited by law, including in cases of intentional or gross fault. Nothing in these terms limits a right that cannot legally be waived.

14. Suspension and termination by Weberly

Weberly may limit or suspend a service in the event of non-payment, unauthorized access, a security risk, illegal or abusive use, a violation of a platform’s rules, an infringement of the rights of others or a serious risk to Weberly, its clients or its providers. Where the situation allows, we will notify you and give you a reasonable opportunity to correct it.

15. Changes to the terms

We may update these terms to reflect the evolution of our products, the law or our providers. The effective date is shown at the top of the page. For a significant change affecting an active service, we will provide reasonable notice through the site, the account or the contact details available. Use after the effective date constitutes acceptance of the revised terms.

16. Governing law

These terms are governed by the laws of Québec and the federal laws of Canada that apply there. Any dispute falls under the jurisdiction of the competent courts of the judicial district of Montréal, subject to applicable mandatory rules.

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